Mainio

Responsible gaming at Mainio

Online casino gaming is entertainment that must always be managed responsibly. We at Mainio want to ensure your gaming experience remains safe and enjoyable. This page explains how you can manage your own play and where to find help when needed.

18+ · Last updated: 30.10.2026

On this page

Play Management and Tools

Every player should set their own limits before starting to play. Mainio Casino provides you with several tools to manage your time and spending. These settings are available directly in your account preferences.

We recommend using these options immediately after opening your account:

  • Deposit limits: Set the maximum amount you can deposit within a specific period.
  • Loss limits: Set a maximum amount you're willing to lose per gaming session.
  • Time limits: Set daily or weekly spending limits to control the amount of time you spend at the casino.
  • Cool-off Period: You can take a break from playing for a duration of your choice.
  • Account closure: Ability to permanently close your gaming account if you decide to stop playing entirely.

If you need help setting limits, please contact customer support

Age restrictions and rules

Gambling is permitted only for adults. Mainio Casino requires that every player is at least 18 years old. Compliance with the age limit is an absolute requirement for using our services.

For security purposes and to comply with legal obligations, we may ask you to verify your identity. This process helps prevent underage gambling and ensures that every account is managed by a genuine individual.

Learn more about secure payments and verification procedures Payment methods and verification

Finding Help

If you notice that your play is no longer under control or causing concern, it's important to seek help as soon as possible. Gaming should never negatively impact your finances or relationships.

Professional support for gambling concerns is available throughout the UK. Gamble Aware provides confidential advice and support for anyone worried about their own or a loved one's gaming habits.

ServiceContact informationAvailability
Peluuri0800 100 101Weekdays 12:00–18:00
Websitepeluuri.fi24/7

FAQ

How do I recognise the signs of a gambling problem?

Signs of problem gambling may include playing beyond your means, hiding your gambling from loved ones, irritability when unable to play, or gambling as a way to solve financial problems. If you recognise these signs, contact support services.

Can I close my account permanently?

Yes, you can close your account permanently at any time. This can be done through your account settings or by contacting our customer support team.

Responsible gaming

TrustpilotEGBA